FREQUENTLY ASKED QUESTIONS

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What is the measurement for your churros?

For our original stick: About 13.5-14cm long.

For our churro bites: About 3-3.5cm long.

Will your churros turn soggy after awhile?

We have perfected our recipe as such that you will be able to enjoy crispy churros even after a few hours.

*Churros with Toppings will tend to turn soggy due to the nature of the product drizzled with our sauces.

Chulop! advises its customers to not wait for too long before consuming it.

Does your churros contain egg?

Our churros are vegetarian-friendly! Hence, it does not contain egg.

Are there nuts in your churros?

There are no nuts in our churros but there are traces of nuts in all our toppings and dips.

I have made an enquiry but there seems to be no reply.

We attend to our customers on a first come first serve basis.

If you have not gotten a reply, do give us some time to get back to you especially during periods of high volume.

Can i add a message for my order?

Yes you can!

You're able to add a message to your order once you’ve purchased the Chulop! Gift Card ($1.50 per card).

Can i request for a refund for my order?

All payments are non-refundable and non-transferable under any circumstances.

This may or may not be due to loss of business arising from turning away other bookings on that date.

No refunds will be made for orders placed on the wrong selected date, incorrect items ordered or wrong addresses given to us.